Strength and Stability for Peace of Mind
Subsidiary of the 9th top insurance brokerages
Managing over $7 Billion in client investment assets*
*Wealth Management Division
15 offices across Canada
Highest Standards of Business Conduct and Ethics
Since 2002, HUB Capital has maintained the highest standards of business practises and ethics. Demanding compliance and professional business conduct from all of its representatives and associates, HUB Capital strives to ensure that all practises are well within prescribed industry regulation and standards.
HUB ensures our advisors are educated, resourced, and supported to provide you with the best service, advice, and investment solutions.
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If you are experiencing trouble logging in, please email Dealer Services: info@hubcapital.ca
Please note: Password reset email comes from @wealthserv.com which is often labelled as spam.
The following instructions may help you receive the password reset email:
TELUS Webmail® Users:
If you are concerned that legitimate email (@wealthserv.com and/or register@wealthserv.com) may be incorrectly identified as spam and deleted, TELUS recommends that you use the tag option. This option is provided to all TELUS customers by default and will not delete any email.
1. Open and log into TELUS Webmail.
2. Select the email(s) you would like to report.
3. Click on the Not Spam button above the email(s).
4. The message will be automatically reported as Not Spam.
If you encounter any problems, Chat Live with a TELUS Agent.
Shaw Mail® Users:
1. Open your Shaw webmail account.
2. Log in to your account.
3. Click on "Settings" - Select "Spam Filter"
4. You have two of the following options (unfortunately Shaw email does not have the option of whitelisting individual email address):
• Disable Junk Email Filtering - Email messages will be delivered to your address unfiltered.
• Tag Suspecting Junk Email - The subject line of suspected Junk Email messages will begin with "[Shaw Suspected Junk Email]".
If you encounter any problems, contact http://www.shaw.ca/Support.
Bell Mail® Users:
To avoid blocking emails from your contacts, set up a safe list. Here's how:
1. Log into Bell Mail at bell.ca/bellmail.
2. Click the Options | More options.
3. Click Safe and blocked senders.
4. Click Safe senders.
5. Enter (@wealthserv.com and/or register@wealthserv.com) and click 'Add>>'.
If you encounter any problems, contact Bell Support.
Yahoo® Users:
1. Click CONTACTS in the top-left corner of your Yahoo! Mail page.
2. Click New Contact.
3. Enter "Wealthserv" as First Name.
4. Enter @wealthserv.com and/or register@wealthserv.com as Email address.
5. Click Save.
If you encounter any problems, contact Yahoo Support.
Window Live Hotmail® Users:
1. Click Options--> More options. This is located at the top right part of your screen (below your name).
2. Click "Safe and blocked sender" under "Preventing Junk e-mail".
3. Click "Safe senders".
4. Enter @wealthserv.com and/or register@wealthserv.com
5. Click "Add to list".
If you encounter any problems, Window Live Hotmail Support
Google Mail® Users:
1. Click Gmail in the top-left corner of your Gmail page, then choose Contacts.
2. Click the New Contact button.
3. Enter Wealthserv as name.
4. Enter @wealthserv.com and/or register@wealthserv.com as Email address.
5. Any information you add will save automatically.
If you encounter any problems, Google Support.
Microsoft Outlook 2003® and 2007® Users:
1. On the Tools menu, click Options to open the Options dialog box.
2. On the Preferences tab, under E-mail, click Junk E-mail to open the Junk E-mail Options dialog box.
3. Click the Safe Senders tab.
4. Click Add.
5. In the Enter an e-mail address or Internet domain name to be added to the list box, enter @wealthserv.com and/or register@wealthserv.com.
6. Click OK.
If you encounter any problems, contact Outlook Support.
Microsoft Outlook 2010® Users:
1. On the Home tab, in the Delete group, choose Junk and Junk E-mail Options.
2. On the Safe Senders tab, choose Add.
3. Enter @wealthserv.com and/or register@wealthserv.com.
4. Click OK.
If you encounter any problems, contact Outlook Support.
Apple Mail® Users:
1. Open Address Book from the Launchpad, Dock, or from the Applications folder.
2. Click the Add (+) button below the contacts list to create a new contact card.
3. Enter Wealthserv as name.
4. Enter @wealthserv.com and/or register@wealthserv.com as Email address.
5. Choose Save from the File menu.
If you encounter any problems, contact Apple Mail Support.
Need help logging into your client account?
Forgot your password? Click hereIf you are experiencing trouble logging in, please email Dealer Services: info@hubcapital.ca
Please note: Password reset email comes from @wealthserv.com which is often labelled as spam.
The following instructions may help you receive the password reset email:
TELUS Webmail® Users:
If you are concerned that legitimate email (@wealthserv.com and/or register@wealthserv.com) may be incorrectly identified as spam and deleted, TELUS recommends that you use the tag option. This option is provided to all TELUS customers by default and will not delete any email.
1. Open and log into TELUS Webmail.
2. Select the email(s) you would like to report.
3. Click on the Not Spam button above the email(s).
4. The message will be automatically reported as Not Spam.
If you encounter any problems, Chat Live with a TELUS Agent.
Shaw Mail® Users:
1. Open your Shaw webmail account.
2. Log in to your account.
3. Click on "Settings" - Select "Spam Filter"
4. You have two of the following options (unfortunately Shaw email does not have the option of whitelisting individual email address):
• Disable Junk Email Filtering - Email messages will be delivered to your address unfiltered.
• Tag Suspecting Junk Email - The subject line of suspected Junk Email messages will begin with "[Shaw Suspected Junk Email]".
If you encounter any problems, contact http://www.shaw.ca/Support.
Bell Mail® Users:
To avoid blocking emails from your contacts, set up a safe list. Here's how:
1. Log into Bell Mail at bell.ca/bellmail.
2. Click the Options | More options.
3. Click Safe and blocked senders.
4. Click Safe senders.
5. Enter (@wealthserv.com and/or register@wealthserv.com) and click 'Add>>'.
If you encounter any problems, contact Bell Support.
Yahoo® Users:
1. Click CONTACTS in the top-left corner of your Yahoo! Mail page.
2. Click New Contact.
3. Enter "Wealthserv" as First Name.
4. Enter @wealthserv.com and/or register@wealthserv.com as Email address.
5. Click Save.
If you encounter any problems, contact Yahoo Support.
Window Live Hotmail® Users:
1. Click Options--> More options. This is located at the top right part of your screen (below your name).
2. Click "Safe and blocked sender" under "Preventing Junk e-mail".
3. Click "Safe senders".
4. Enter @wealthserv.com and/or register@wealthserv.com
5. Click "Add to list".
If you encounter any problems, Window Live Hotmail Support
Google Mail® Users:
1. Click Gmail in the top-left corner of your Gmail page, then choose Contacts.
2. Click the New Contact button.
3. Enter Wealthserv as name.
4. Enter @wealthserv.com and/or register@wealthserv.com as Email address.
5. Any information you add will save automatically.
If you encounter any problems, Google Support.
Microsoft Outlook 2003® and 2007® Users:
1. On the Tools menu, click Options to open the Options dialog box.
2. On the Preferences tab, under E-mail, click Junk E-mail to open the Junk E-mail Options dialog box.
3. Click the Safe Senders tab.
4. Click Add.
5. In the Enter an e-mail address or Internet domain name to be added to the list box, enter @wealthserv.com and/or register@wealthserv.com.
6. Click OK.
If you encounter any problems, contact Outlook Support.
Microsoft Outlook 2010® Users:
1. On the Home tab, in the Delete group, choose Junk and Junk E-mail Options.
2. On the Safe Senders tab, choose Add.
3. Enter @wealthserv.com and/or register@wealthserv.com.
4. Click OK.
If you encounter any problems, contact Outlook Support.
Apple Mail® Users:
1. Open Address Book from the Launchpad, Dock, or from the Applications folder.
2. Click the Add (+) button below the contacts list to create a new contact card.
3. Enter Wealthserv as name.
4. Enter @wealthserv.com and/or register@wealthserv.com as Email address.
5. Choose Save from the File menu.
If you encounter any problems, contact Apple Mail Support.
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